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V-GLOBAL CONSTRUCTION

PRIVACY POLICY

Effective date: 11 October 2026
Website: https://www.vglobalconstruction.co.za

1. Introduction

V-Global Construction respects the privacy of individuals who visit our website, register a business listing, contact us or purchase our products.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African legislation.

2. Who Is Responsible for Your Information?

The responsible party is:

3. Information We Collect

Depending on how you use our website, we may collect:

A. Business listing information

  • Business or trading name.

  • Business contact details and address.

  • Services, products and areas served.

  • Business descriptions, logos and photographs.

  • Website and social media links.

  • Qualifications, registration information or supporting documents voluntarily supplied for review.

B. Account and contact information

  • Name and contact details.

  • Email address and telephone number.

  • Information contained in enquiries, complaints and correspondence.

  • Account identifiers and relevant account-management records.

C. Transaction information

  • Products or listings purchased.

  • Transaction references, payment status and invoice information.

  • Subscription and cancellation records.

Payments may be processed through third-party payment providers. We do not intend to collect or store full payment card credentials unless a specific lawful and secure payment arrangement requires it.

D. Technical information
Depending on our website configuration, we may collect IP addresses, browser and device information, website usage data, cookie identifiers and security logs.

4. How We Collect Information

Information may be collected when you:

  • Complete a registration or listing form.

  • Upload a logo, photograph or document.

  • Purchase a listing or digital product.

  • Contact us by email, telephone or website form.

  • Submit a complaint or request.

  • Browse or interact with our website through cookies and similar technologies, where enabled.

We may also receive information from payment providers or other service providers where necessary for a transaction, security check or lawful business purpose.

5. Why We Use Personal Information

We process information for purposes such as:

  • Creating and managing accounts.

  • Reviewing supplier and contractor listings.

  • Publishing authorised business information.

  • Processing payments and maintaining transaction records.

  • Delivering purchased products.

  • Responding to enquiries and complaints.

  • Preventing fraud and unauthorised activity.

  • Maintaining website security and functionality.

  • Meeting tax, accounting and other legal obligations.

  • Sending marketing communications where legally permitted.

We will not use personal information for an unrelated purpose where additional consent or another lawful basis is required.

6. Public Business Listings

V-Global Construction is a business directory. Information submitted for public display may be visible to website visitors and may be indexed by search engines or shared by third parties.

Before submitting a listing, businesses should ensure that they have the authority to provide the information and that the individuals concerned have been appropriately informed.

Only information intended for publication should be entered into public listing fields.

Private identity documents, bank account details, payment credentials and confidential verification records must not be placed in public listing fields.

If personal information is published accidentally or without proper authority, contact us so that we can investigate and take appropriate corrective action.

Removing information from VGlobal may not immediately remove copies held by search engines, third-party websites or other users.

7. When We Share Information

We may share relevant information with:

  • Website hosting and technology providers.

  • Payment processors and financial service providers.

  • Customer-support and communications providers.

  • Professional advisers, accountants and auditors.

  • Government authorities or law enforcement where legally required.

  • Other parties where you have authorised the disclosure or it is otherwise lawful.

We do not sell personal information to third parties as a product.

Third-party service providers may process information on our behalf. Where required by POPIA, we will implement appropriate agreements and safeguards.

8. Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality, maintain sessions, understand website usage and improve performance.

Where applicable, users will be provided with appropriate information and choices regarding non-essential cookies and tracking technologies.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

The specific cookies and analytics services used will depend on the website tools enabled by V-Global Construction.

9. Information Security

We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration or disclosure.

These measures may include access restrictions, secure account management, appropriate service-provider controls and backups.

No online system can be guaranteed completely secure. If a security incident occurs, we will take appropriate steps and notify affected individuals or the Information Regulator where required by law.

10. Retention of Information

We retain information only for as long as reasonably necessary for the purposes for which it was collected, subject to legal, tax, accounting, contractual and security requirements.

When information is no longer required, it will be deleted, destroyed or de-identified using appropriate measures, unless lawful retention is necessary.

Retention periods may differ for public listings, account records, payment records, complaints and legal documents.

11. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction or updating of inaccurate information.

  • Request deletion or destruction of information where legally appropriate.

  • Object to certain processing activities.

  • Withdraw consent where processing depends on consent.

  • Object to direct marketing where applicable.

  • Lodge a complaint with the Information Regulator.

Requests can be submitted to the contact details provided in this policy. We may need to verify your identity before acting on a request.

Some information may need to be retained where required by law or necessary to establish, exercise or defend legal rights.

12. Direct Marketing

V-Global Construction may send marketing communications where permitted by applicable law.

Where consent is required, we will obtain it before sending the relevant communications.

You may opt out of marketing communications using the unsubscribe facility provided or by contacting us.

Essential messages concerning payments, account security, listing approval or purchases are not necessarily marketing messages.

13. Children's Information

V-Global Construction's business listing and purchasing services are intended for adults and businesses.

We do not knowingly seek personal information from children in circumstances where processing would be unlawful. If you believe a child has provided personal information inappropriately, contact us so that we can investigate.

14. International Transfers

Some website or payment service providers may store or process information outside South Africa.

Where personal information is transferred internationally, V-Global Construction will take the measures required by POPIA, including ensuring that applicable conditions for lawful transfers are met.

15. External Websites

Our website may contain links to third-party websites. Those websites have their own privacy practices, which V-Global Construction does not control.

Users should review the privacy policies of external services before providing personal information.

16. Changes to This Policy

We may update this policy when our services, technology or legal obligations change.

The latest version will be published on our website with an updated revision date where appropriate.

17. Contact and Complaints

For privacy requests, corrections, objections or complaints, contact:

V-Global Construction
Email: vglobal2021@gmail.com 
Telephone: 067 479 3999

You may also approach the Information Regulator of South Africa if you believe your personal information has been processed unlawfully.

Important: The legal identity of the responsible party and the appropriate Information Officer details must be completed before publication.

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